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28 <h1 class="page-title">arthurtaft.net</h1>
31 <h2 class="main-header">Arthur Taft</h2>
32 <div id="resume-links">
33 <ul class="resume-list">
34 <li class="resume-list-item">Mobile: (385) 266 - 6682</li>
35 <li class="resume-list-item">•</li>
36 <li class="resume-list-item"><a class="resume-link" href="mailto:
[email protected]">Email</a></li>
37 <li class="resume-list-item">•</li>
38 <li class="resume-list-item"><a class="resume-link" href="https://www.linkedin.com/in/arthur-taft">LinkedIn</a></li>
39 <li class="resume-list-item">•</li>
40 <li class="resume-list-item"><a class="resume-link" href="https://github.com/arthur-taft">GitHub</a></li>
44 <h3 class="main-subheading">Summary</h3>
45 <ul class="summary-list">
46 <li class="summary-list-item">Diversified experience troubleshooting Microsoft Windows, macOS, and other Unix-based operating systems.</li>
47 <li class="summary-list-item">Knowledgeable in: HTTP(S), TCP/UDP, LAN, WAN, VLAN, SSH, RDP, SSL, DNS, NAT, Bash, PowerShell, pfSense, postfix, dovecot, Microsoft Office, and Jira.</li>
48 <li class="summary-list-item">Experienced in interpersonal communication, with an emphasis in clarity and customer satisfaction.</li>
49 <li class="summary-list-item">Detail-oriented and organized, with the ability to manage multiple tasks in a time-efficient and effective manner.</li>
53 <h3 class="main-subheading">Education</h3>
54 <div id="degree-info">
55 <p class="degree">BS, Cybersecurity - Minor in German</p>
56 <p class="grad-date">May 2028</p>
58 <p class="school">Southern Utah University, Cedar City, UT</p>
59 <ul class="education-list">
60 <li class="education-list-item">SUU Cybersecurity Club</li>
61 <li class="education-list-item">Key Courses: Object Oriented Programming, Web Development, Data Communications and Networking, Database Design and Management, Systems Security</li>
65 <h3 class="main-subheading">Projects</h3>
66 <p class="project-title">Homelab</p>
67 <ul class="project-list">
68 <li class="project-list-item">Hosted Minecraft Server, learned about TCP/UDP, using pfSense for routing and configuring LAN and WAN interfaces. Used SSH and RDP to access remote machines. Used VLANs to segregate services. Set up a mailserver using postfix and dovecot.</li>
70 <p class="project-title">Custom Scripts</p>
71 <ul class="project-list">
72 <li class="project-list-item">Wrote a file backup and restore script to increase efficiency in moving users to new workstations. Wrote custom scripts to build packages from source on Gentoo Linux. Wrote a wrapper for the popular program yt-dlp to aid in media archival.</li>
76 <h3 class="main-subheading">Experience</h3>
77 <p class="experience-title">SUU Cybersecurity Club</p>
78 <ul class="experience-list">
79 <li class="experience-list-item">Attended every meeting for the 2024-2025 school year, participated in 3 CTF events, member of the NCAE Cyber Games team. Learned about DNS, routing, NAT, apache webservers, and general Linux hardening.</li>
80 <li class="experience-list-item">Stayed late after every club meeting in 2025 to learn from the Collegiate Cyber Defense Competition team. Learned about SIEM, Palo Alto, Windows Automation, Linux Automation.</li>
81 <li class="experience-list-item">Gave a presentation on Gentoo Linux and walked club members through the install process step-by-step. Enabled club members to learn more about Linux.</li>
83 <p class="experience-title">IT Help Desk Technician</p>
84 <div id="experience-info">
85 <p class="workplace">Southern Utah University, Cedar City, UT </p>
86 <p class="workplace-date">November 2024 – August 2025</p>
88 <ul class="experience-list">
89 <li class="experience-list-item">Monitored ticket queue, personally reviewing all tickets and resolving an average of 3 tickets per week. Took initiative in answering 4-5 phone calls per day.</li>
90 <li class="experience-list-item">Developed and deployed a script to automate transfer of user files, increasing efficiency by over 50%.</li>
91 <li class="experience-list-item">Praised by coworkers and patrons averaging a 5-star review on all completed tickets.</li>
92 <li class="experience-list-item">Actively assisted walk-in patrons, and strove to resolve user issues in under 10 minutes when possible. All other issues were resolved in under 1 hour.</li>
96 <p class="footer-text">source:<a class="footer-link" href="https://github.com/arthur-taft/website" target="_blank">github.com/arthur-taft/website</a></p>
97 <p class="footer-text">© arthur taft - 2025</p>