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+ </head>
+ <body class="c20 doc-content">
+ <div>
+ <p class="c18" id="h.gjdgxs"><span class="c9">Arthur Taft</span></p>
+ <p class="c21"><span class="c2">Mobile: (385) 266 - 6682 • </span><span class="c19 c2"><a class="c11" href="mailto:
[email protected]">Email</a></span><span class="c2"> • </span><span class="c19 c2"><a class="c11" href="https://www.google.com/url?q=http://www.linkedin.com/in/arthur-taft&sa=D&source=editors&ust=1763796899817401&usg=AOvVaw29EZeCq2Cl22sdoA7T6UaK">LinkedIn</a></span><span class="c2"> • </span><span class="c2 c19"><a class="c11" href="https://www.google.com/url?q=https://github.com/arthur-taft&sa=D&source=editors&ust=1763796899817511&usg=AOvVaw03t9cp3kTdo3nbg5H0o4Rk">GitHub</a></span></p>
+ </div>
+ <p class="c14"><span class="c6 c2"></span></p>
+ <p class="c3"><span class="c5">Summary</span></p>
+ <ul class="c1 lst-kix_9ifs43nyjp15-0 start">
+ <li class="c4 li-bullet-0"><span class="c2 c6">Diversified experience troubleshooting Microsoft Windows, macOS, and other Unix-based operating systems.</span></li>
+ <li class="c4 li-bullet-0"><span class="c6 c2">Knowledgeable in: HTTP(S), TCP/UDP, LAN, WAN, VLAN, SSH, RDP, SSL, DNS, NAT, Bash, PowerShell, pfSense, postfix, dovecot, Microsoft Office, and Jira.</span></li>
+ <li class="c4 li-bullet-0"><span class="c6 c2">Experienced in interpersonal communication, with an emphasis in clarity and customer satisfaction.</span></li>
+ <li class="c4 li-bullet-0"><span class="c6 c2">Detail-oriented and organized, with the ability to manage multiple tasks in a time-efficient and effective manner.</span></li>
+ </ul>
+ <p class="c8"><span class="c16 c5">Education</span></p>
+ <p class="c13"><span class="c7">BS, Cybersecurity </span><span class="c2">- Minor in German </span><span class="c6 c7">May 2028</span></p>
+ <p class="c0"><span class="c2 c17">Southern Utah University,</span><span class="c6 c2"> Cedar City, UT</span></p>
+ <ul class="c1 lst-kix_vp417p8vi9ti-0 start">
+ <li class="c4 li-bullet-0"><span class="c6 c2">SUU Cybersecurity Club</span></li>
+ <li class="c4 li-bullet-0"><span class="c6 c2">Key Courses: Object Oriented Programming, Web Development, Data Communications and Networking, Database Design and Management, Systems Security</span></li>
+ </ul>
+ <p class="c8"><span class="c5">Projects</span></p>
+ <p class="c13"><span class="c6 c7">Homelab</span></p>
+ <ul class="c1 lst-kix_qu12c3yvx9gz-0 start">
+ <li class="c4 li-bullet-0"><span class="c6 c2">Hosted Minecraft Server, learned about TCP/UDP, using pfSense for routing and configuring LAN and WAN interfaces. Used SSH and RDP to access remote machines. Used VLANs to segregate services. Set up a mailserver using postfix and dovecot.</span></li>
+ </ul>
+ <p class="c13"><span class="c6 c7">Custom Scripts</span></p>
+ <ul class="c1 lst-kix_l90htfd8i4sc-0 start">
+ <li class="c4 li-bullet-0"><span class="c6 c2">Wrote a file backup and restore script to increase efficiency in moving users to new workstations. Wrote custom scripts to build packages from source on Gentoo Linux. Wrote a wrapper for the popular program yt-dlp to aid in media archival.</span></li>
+ </ul><p class="c8"><span class="c5 c16">Experience</span></p>
+ <p class="c8 c15"><span class="c6 c7">SUU Cybersecurity Club</span></p>
+ <ul class="c1 lst-kix_pyra3uusizg1-0 start">
+ <li class="c8 c10 li-bullet-0"><span class="c6 c2">Attended every meeting for the 2024-2025 school year, participated in 3 CTF events, member of the NCAE Cyber Games team. Learned about DNS, routing, NAT, apache webservers, and general Linux hardening.</span></li>
+ <li class="c8 c10 li-bullet-0"><span class="c6 c2">Stayed late after every club meeting in 2025 to learn from the Collegiate Cyber Defense Competition team. Learned about SIEM, Palo Alto, Windows Automation, Linux Automation.</span></li>
+ <li class="c8 c10 li-bullet-0"><span class="c6 c2">Gave a presentation on Gentoo Linux and walked club members through the install process step-by-step. Enabled club members to learn more about Linux.</span></li>
+ </ul>
+ <p class="c8 c15"><span class="c7">IT Help Desk Technician, </span><span class="c2 c17">Southern Utah University</span><span class="c2">, Cedar City, UT </span><span class="c6 c7">November 2024 – August 2025</span></p>
+ <ul class="c1 lst-kix_ptvhf0ulel2f-0 start">
+ <li class="c4 li-bullet-0"><span class="c6 c2">Monitored ticket queue, personally reviewing all tickets and resolving an average of 3 tickets per week. Took initiative in answering 4-5 phone calls per day.</span></li><li class="c4 li-bullet-0"><span class="c6 c2">Developed and deployed a script to automate transfer of user files, increasing efficiency by over 50%.</span></li>
+ <li class="c4 li-bullet-0"><span class="c6 c2">Praised by coworkers and patrons averaging a 5-star review on all completed tickets.</span></li>
+ <li class="c4 li-bullet-0"><span class="c2">Actively assisted walk-in patrons, and strove to resolve user issues in under 10 minutes when possible. All other issues were resolved in under 1 hour.</span></li>
+ </ul>
+ </body>
+</html>
<title>about | arthurtaft.net</title>
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+ <h1 class="logo">>_</h1>
<h1 class="page-title">arthurtaft.net</h1>
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<p class="main-text">I was born at a very young age in Salt Lake City, UT and spent the first 10 years of my life living in the Liberty Wells neighborhood. Subsequently my family moved to the west side of Salt Lake. I am a student at Southern Utah University, studying: Cybersecurity, Music, and German.</p>
<h3 class="main-subheading">Professional</h3>
<p class="main-text">I started my work history at Lagoon Amusement Park in Farmington, UT where I held 3 positions: Ride Operator (2022), Ride Supervisor (2022), Ride Coordinator (2023). This is where a majority of my customer service, as well as leadership experience comes from. Upon starting school I worked for the University IT Help Desk (2024), where I stayed for a little less than a year. After returning to Salt Lake to save money to continue school I began work for The Church of Jesus Christ of Latter-day Saints at Beehive Clothing as a Packing Operator (2025).</p>
+ <h3 class="main-subheading">Hobbies</h3>
+ <p class="main-text">In my spare time I like to work on developing my homelab and learning about self-hosting different services. I'm currently working on building my own mailserver with postfix and dovecot, as well as building a NAS based on FreeNAS. I enjoy learning about operating systems, with an emphasis on Gentoo Linux, FreeBSD, and other Linux's. In addition to my technology interests, I also enjoy playing the trombone, and have been a member of the SUU Marching Band, Basketball Band, and Symphonic Band.</p>
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projects / website.git / commitdiff
